Frequently asked questions 

Is your makeup cruelty free? 
Yes, we are PETA certified!

Do you ship to countries outside of the USA? 
Yes, see our shipping page for details. click here

Do you accept money orders? 
Unfortunately, we do not.

Do makeup artists receive discounts? 
Yes, we offer many kits on our makeup artist page. click here

I review makeup on Youtube (blog, etc.) internet, can you send me free samples? 
Currently we are seeking reviews, videos, tutorials and editorials, please send us your inquiry.
  click here

Where can I buy your makeup besides online? 
We sell our makeup in a wide variety of boutiques and salons.

Do you offer free samples? 
In order to keep our prices low, we do not offer free samples or sample sizes.
Most of our line is made in the USA, some products are sourced out of the USA.

Do you sell wholesale?  
Yes, we sell wholesale! Please see details.
click here

Can I exchange the colors I purchased? 
In order to keep our prices low  we do not offer exchanges on our products.

I am having trouble with your website, (shopping cart, check out etc.) what do I do?
Please contact us asap with a trouble report!
click here

How long before I receive my order? 
All orders are generally processed in 1-3 business days. Free shipping on orders over $50 in the contiguous 48 states. 

Is Medusa's Make-Up green? 
Medusa's Make-Up Currently recycles all paper, plastic, bottles and cans at our facility. We also reuse all the packaging materials that come to us from raw materials. Our web orders are processed with either recyclable padded envelopes or boxes. We are trying to get things going on a green foot!

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