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Please check out our FAQ's page for popular questions. 

 

 

CUSTOMER SERVICE

Please feel free to email us with any questions before or after your purchase. We will gladly exchange any damaged merchandise w/in 14 days. Please save your receipt and packaging. We can not accept returns on merchandise due to color variances from computer monitors to real life. We do our very best to photograph our items. We are unable to accept returns on brushes and cosmetics. All sales final. 

(please read our FAQ's):

PLEASE READ:
MONTHLY SUBSCRIPTION BOX INQUIRIES:

Please note, your order will ship 3 days after your payment (not including weekends or holidays) We ship via USPS. USA orders please allow up to 7 days for delivery and international orders please allow 7-14 days for delivery.

 

QUESTIONS ABOUT YOUR ORDER?
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QUICK FORM

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CONTACT INFO:

For the fastest response to your inquiry, please use our QUICK FORM above  
 
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Medusa's Make-Up
4001 N. Ravenswood Ave. 
Suite 304
Chicago, IL 60613 USA

HOURS:
Mon-Fri 10am-4pm
CLOSED SAT-SUN

Voicemail only 1-800-925-0342
For questions regarding your online order, 
please submit the form above.
 
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Wholesale inquiries please email our wholesale department:
wholesale@medusasmakeup.com

For questions regarding your online order, please submit the form above.

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To become a vendor, please fill out our
VENDOR APPLICATION
 
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